Privacy Policy – Salvage Sister Skill Up

Effective from: 1st July 2025
Owner: Salvage Sister / Charis Williams
Website: www.salvagesister.co.uk
Location: United Kingdom

We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines what data we collect, how we use it, and your rights under UK data protection laws (including GDPR).

1. What Information We Collect

When you access the course or browse the website, we may collect the following:

  • Personal details (e.g. your name, email address, billing information)
  • Course activity data (e.g. lessons completed, time spent, downloads accessed)
  • Technical data (e.g. browser type, IP address, cookies – for analytics and security)
  • Communication data (e.g. emails, messages, or feedback you send us)

We do not collect or store any payment card information. Payments are processed securely via third-party platforms (e.g. Stripe, PayPal, or the course provider you used).

2. How We Use Your Information

We use your information to:

  • Provide and manage your access to the course
  • Communicate with you about the course (updates, feedback, support)
  • Improve our course content, delivery, and website experience
  • Send you occasional updates, offers, or news (you can unsubscribe at any time)

We will never sell your information to third parties.

3. How We Store and Protect Your Data

Your data is stored securely on password-protected systems and reputable course platforms with GDPR-compliant infrastructure.

We take appropriate technical and organisational measures to prevent unauthorised access, disclosure, or misuse of your data.

4. Third-Party Services

We may use third-party tools and platforms to deliver the course, such as:

  • Email marketing services (e.g. MailerLite, Mailchimp)
  • Payment processors (e.g. Stripe, PayPal)
  • Analytics tools (e.g. Google Analytics)

These platforms have their own privacy policies. We only share the minimum necessary data with them.

5. Your Rights

Under UK GDPR law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (in most cases)
  • Withdraw consent for email marketing at any time
  • Make a complaint to the Information Commissioner’s Office (ICO)

To exercise your rights, email us at: info@salvagesister.co.uk

6. Cookies

Our website may use cookies or similar technologies to improve your browsing experience. You can control cookie settings in your browser preferences.

7. How Long We Keep Your Data

We retain your data for as long as necessary to fulfil the purpose it was collected for — typically, for the lifetime of your course access or as required by law (e.g. tax records).

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here, and continued use of the course implies acceptance of the revised policy.

9. Contact

If you have any questions or concerns, please contact me here.

By registering for this course, you acknowledge that you have read and accepted this Privacy Policy.